Inbox Triage

Reads your inbox so you do not have to live in it, sorts what came in, flags what needs you, and drafts replies. It never sends.

Meet the full staff

What Inbox Triage handles

The sort

It reads what comes in and sorts it into three piles: needs you today, needs you eventually, and needs nobody.

The flag

Messages that actually need your judgment get surfaced with a one-line summary of why they made the cut.

The draft

For routine replies it writes a draft in your tone and leaves it in your drafts folder. You read it, and you send it.

The hard line

It can't send, delete or forward email. That's how we connect it, so it isn't a setting anyone on your team has to remember.

The record

When an email changes a deal or a relationship, the note lands on the right CRM record the same day.

The supervisor

A lilAgents builder reviews the sorting and the drafts. When it mis-sorts something, we correct it and it stays corrected.

What it reads, and what it may write.

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Inbox Triage reads your inbox and your CRM records. It can read your email and leave drafts for you to send, and nothing more. There are no sends, no deletes, no forwards, and no rules created in the background.

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It writes in two places: drafts in your mailbox, and notes in your CRM. When a message changes something worth remembering, the agent logs a note on the contact or deal it belongs to, and every one of those writes is recorded: what changed, from what, to what, and when.

The working rules

Your email

Read and draft, never send

Writes go to

Your CRM and drafts

Every write

Logged

When unsure

It asks

When it asks instead of guessing.

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An email that might be legal, might be spam, or might be a client having a bad day is not something the agent decides alone. Anything ambiguous gets flagged to a human along with the reason it was unsure. The cost of asking is a few seconds of your attention, and the cost of guessing wrong is a relationship, so it asks.

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It runs continuously through the working day, and a lilAgents builder reviews its calls as part of supervision. Your inbox gets shorter, and nothing goes out the door without a human hand on it.

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Rather set it up yourself first? Our how-to on automating follow-up emails shows how to keep AI to drafts, so nothing sends without you.

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Find out what you could stop doing.

We take the repetitive work that eats your week and automate as much of it as we can, so you can spend your time on meaningful work that moves the business forward.

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