Stop living in your inbox.

Inbox Triage sorts what comes in, flags what needs you, and drafts the routine replies for you to send. It never sends on its own.

An inbox that sorts itself before you open it.

Forty-three unread emails on a Monday, with the one that cannot wait on top.

Front desk inbox
Cedar Row Property Management
Monday, 7:00 am
By hand43 unread
  • Cascade Plumbing Supply6:58 am
    Invoice #20417
  • Rent Roll Weekly6:40 am
    5 ways to cut vacancy this fall
  • Ben Castro, Unit 2C6:31 am
    Hallway light is out again
  • Greenline Landscaping6:22 am
    September invoice attached
  • Sofia Grant, Unit 4B6:12 am
    Water coming through the kitchen ceiling
  • Tom Reyes, 12 Alder CtSun
    Question about renewing my lease
  • Summit RoofingSun
    Quote for the 318 Birch St roof
  • Northside Pest ControlSun
    Quarterly service reminder
+ 35 more unread, all in one list+ 38 more unread, all in one list
With Inbox Triage
Needs you 3
Sofia Grant, Unit 4BUrgent
Water coming through the kitchen ceiling
Active leak, came in at 6:12 am · Reply drafted
Summit RoofingApproval
Quote for the 318 Birch St roof
$4,800, over the $1,000 limit that needs your OK
Tom Reyes, 12 Alder CtDecision
Question about renewing my lease
Asks for a two-year term · Reply drafted
Filed for later 40
Vendor invoices9
Routine maintenance requests13
Rent and payment notices6
Newsletters and promos12
Reply to Sofia GrantDraft, not sentSent
ToSofia Grant
SubjectRe: Water coming through the kitchen ceiling

Hi Sofia, thanks for telling us right away, and sorry you woke up to this.

If you can do it safely, please turn off the water valve under the kitchen sink and keep things clear of the drip. We are calling a plumber now and will text you an arrival time as soon as we have one.

Cedar Row Property Management

To Sofia GrantWaiting in Drafts for you to read, edit, and sendSent

Sent. Sofia knows help is on the way.

Sorted by Inbox Triage before anyone opened it. It flags what needs you and drafts replies, but it never sends a thing.

Example inbox. The names and details are made up; this is how it runs once it's set up for you.

What it takes off your plate

The sort

Three piles: needs you today, needs you eventually, and needs nobody.

The flag

What needs your judgment, with one line on why.

The draft

Routine replies in your tone, waiting in Drafts.

The record

When an email changes a deal, the note lands in your CRM that day.

What it reads, and what you get

Connected the way you'd set up a new hire: only what the job needs.

It reads

  • Your inboxRead and draft
  • Your CRMContacts and deals
Inbox TriageChecked by a person

You get

  • What needs you, on topWith one line on why
  • Reply draftsWaiting in Drafts for you to send
  • Everything else, filedInvoices, notices, and promos, sorted

It never

  • Sends an email
  • Deletes or forwards one
  • Sets up a rule in the background
  • Every write logged
  • A person on our team checks its work
  • All through the working day

When it isn't sure, it asks.

The cost of asking is a few seconds of your attention. The cost of guessing wrong is a relationship.

  • Might be legal
  • Might be spam
  • Might be a client having a bad day
How every agent asks before it acts
Needs youThis reads like a legal notice, or like spam. It's flagged for you instead of drafted.

Sorted your way, and logged.

Asked by Inbox Triage. An example; the names are made up.

Make Inbox Triage your first automation.

  1. 1Book a callTell us where the work piles up.
  2. 2We build it in your accountsIn month one. For the first week, a person on our team checks every write.
  3. 3Keep it, or cancelIf it isn't earning its keep within 14 days, cancel and pay nothing.